Unravel partnered with DriverTrust to design and build an interactive prototype for a platform that simplifies the verification of drivers and courier candidates. Together, we set out to validate the concept, refine user journeys, and create a clear blueprint for development. The joint goal was to design and prototype:
A mobile application for drivers and courier candidates
An admin panel for logistics companies
A system verifying country-specific documents (e.g., ID, driver’s license)
A step-by-step onboarding and account creation process
The clickable, highly interactive, and realistic prototypes brought the product vision to life, uncovered usability and flow issues, and enabled a seamless transition into full design and development.
We created comprehensive, high-fidelity prototypes covering both key components of the platform:
An interactive prototype guiding users through the verification process.
Drivers could upload required documents, monitor verification status, and experience the flow of the final app before development began.
A prototype of the admin tool allowing organizations to create accounts, manage candidates, review submitted documents, and oversee the verification process.
It included a step-by-step workflow mirroring real administrative operations, allowing both teams to test and validate functionality early.
Automated Document Verification – Checks essential documents based on local requirements to reduce manual work and compliance risks.
Cross-Company Driver Evaluation – Provides a shared database of driver performance and history for transparent, data-driven hiring.
Process Automation – Manages reminders, document handling, and verification automatically to improve efficiency.
Security Measures – Verifies driver identities and prevents fraud through real-time data validation.
User-Centered Interface – Clear, intuitive layouts ensure smooth navigation for both drivers and administrators.
The prototype’s visuals were crafted to mirror the final product’s design system and aesthetics, giving stakeholders a realistic, production-ready preview of the platform.
The high-fidelity prototypes allowed the DriverTrust and Unravel teams to:
Validate product concepts and user journeys early in the process
Collect actionable feedback to refine UX and functionality
Reduce development risks and avoid costly late-stage changes
Accelerate the transition from prototype to production
By simulating real-world interactions, the prototypes aligned business goals with user needs, establishing a strong foundation for the product’s next phase.
The DriverTrust project demonstrates how collaborative, interactive prototyping accelerates digital product development. Through close cooperation between Unravel and DriverTrust, a detailed, high-fidelity prototype enabled early validation, informed decision-making, and a confident greenlight to production.